How To Choose Demand Side Platform Partners: 7 Points

How To Choose Demand Side Platform Partners: 7 Points

This is a repost of the article Robert Brill wrote on Digital Ad Blog about choosing a demand side platform.

Choosing a demand side platform partner comes down to seven factors: the channels you buy, the platform’s functionality in those channels, your team’s bandwidth, how many DSPs you can realistically manage, how social media fits alongside them, the targeting and inventory access you need, and the culture fit between your team and theirs. This guide walks through each one.

The stakes are real: as far back as 2023, over 91% of the $148B digital display advertising ecosystem was already transacted through programmatic ad buying according to AdMonsters, and the share has kept climbing since.

Choosing the right demand side platform for your agency is a hugely important task. The ecosystem is sophisticated, which is great because that means there is a way to craft a customized trading solution for your enterprise with existing tools. The downside is that sophistication turns into complexity, which requires specialists to sort through the details to develop a great solution that’s customized for a given enterprise. For the advertisers and agencies that have taken programmatic buying in-house this is a good moment to reflect on the goals for that programmatic buying group, and whether your current partners meet your needs. For those who are thinking about taking programmatic buying in house, and who already understand why demand side platforms are worth using, here are 7 points to consider when choosing a demand side platform partner. 

The DSP is a core component of the trading desk, and while cost is often a defining factor the decision is much more nuanced. In the decision process you’ll want to consider the channel needs, functionality, bandwidth, number of DSPs, social media and culture.

Examine Channel Allocation

Look at the media you run by channel: display, video, mobile, social and native. Ascertain which of those channels are most important to your marketing mix today, and look six to 12 months ahead. You may see a trend where your current media allocation changes to another screen or device in the future. Some DSPs are better at cross media buying, and others are better at mobile, native or social, for example. As you look for DSPs you should place more emphasis on DSPs that meet your unique channel needs.

DSP Functionality

Now that you know which channels are most important look at DSPs that meet those requirements. Look for specific features, functions and capabilities across each channel. Display ad buying is different than video, mobile and native. As you compare DSPs think about the individual use cases the DSP will be deployed for. Compare DSPs by channel if you have channel specific needs.

Bandwidth And Workload

In some cases it makes sense to onboard 2-3 DSPs, and in other cases it makes sense to onboard a single DSP. If you are a large marketer make a decision about the number of platforms your enterprise can manage. Think about the people who will staff the day to day trading roles. Think about the analysts and the account managers. Larger teams can afford to have diversified offerings like this, and smaller teams usually can’t. Smaller advertisers should be using fewer DSPs to cut back on duplicative workload.

You’ll want to become an expert on the DSP platform you choose, whether that expertise is hired from the outside, or developed in house.

Deciding on the DSP

Depending on your channel needs, your staffing requirements and your minimum spend budgets you may find that one general DSP will give you access to a large portion of your desired features and functionality. For example, you may find that native ad solutions are nice to have features, but they are not important enough to dedicate a specific DSP solution to native ad buying.

On the other hand if you buy substantial volumes of video ads you may want a video first DSP.

Layering In Social Media

Across Facebook, Instagram, TikTok, LinkedIn, Pinterest, YouTube, Snapchat and X, your team will want to access these platforms through their own dedicated solutions. You may have an expert in house that knows these platforms, and you’ll see they operate as their own walled gardens. Each will have their own logins and workflow, and there will be some overlap in the general features they offer.

Additional Factors

Think about the targeting, optimization and inventory access that are important to the enterprise. For one group algorithmic optimization may be a big requirement, and for another it may not be critical.

Look at the people who will do the day to day trading and ensure they have the opportunity to voice their opinions about the best platforms for them. The work flow and process has to make sense to the buyers, otherwise the best platforms will fall short if they don’t align with the traders’ needs.

Look at culture between the DSP partner and the enterprise. Does the DSP return calls and emails promptly? Do the people on your account fit the culture and DNA of your agency or advertising team? These are important; as it’s possible the wrong cultural fit will be bad for the partnership.
 

Continuously Test

Once you’ve chosen the DSPs leave time to always test new capabilities. You may find a solution that offers very different capabilities than your current partners. Alternatively, you may find that a new channel altogether becomes important. Connected TV is the proof: it went from an emerging test when this article was first written to a mainstream channel on most media plans today, and retail media networks are following the same path.
 
In summary, look at your enterprise’s media allocation, available resources and culture of the DSP partner when deciding how many, and which DSPs to partner with. And if the honest answer is that your team doesn’t have the bandwidth to run a DSP well, that’s the problem a media buying agency with existing platform seats solves, you get the access without the overhead.
 

Frequently asked questions

How do I choose a demand-side platform?

Start with your channel allocation: look at the media you actually run across display, video, mobile, social, and native, and where that mix is heading over the next 6 to 12 months. Some DSPs (the software used to buy ads automatically) are better at cross-channel buying, others at mobile, native, or video, so weigh platforms against your specific channel needs, then factor in functionality, your team's bandwidth, and cultural fit.

How many DSPs should my team use?

It depends on who will run them. Smaller teams should use fewer DSPs, often just one, to cut duplicative workload and actually build expertise on the platform. Larger organizations with dedicated traders, analysts, and account managers can afford to run 2 or 3 platforms with diversified strengths.

Does a DSP also cover Facebook and other social platforms?

No. Facebook, Twitter, LinkedIn, Pinterest, YouTube, and Snapchat operate as walled gardens, each accessed through its own dedicated platform with its own logins and workflow. Plan for your team to run social buying alongside the DSP, not through it.

What gets overlooked when picking a DSP partner?

The human factors. Let the people who will do the day-to-day trading voice their opinions, because the best platform on paper falls short if the workflow does not fit the buyers using it. Look at culture too: does the DSP return calls and emails promptly, and do their people fit your team? And once you have chosen, keep testing new platforms and capabilities, because the ecosystem keeps changing.

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